*ATTENTION*
ID Card Office will be:
-
Closed Dec. 13;
- Appoinment Only Dec. 20 from 0800-1100; Closing Early
-
Appointment Only Dec. 24 from 0800 – 1230; Closing Early
-
Closed Dec. 25 & 26 & Dec. 31
-
Appointment Only: Dec. 23 – Jan. 3
View our calendar of closures and hours at the bottom of the page.
Online renewal is now open to all DS logon registered users and is no longer limited to CAC-holders. Learn more.
*Nov. 25-27 Expect longer wait times due to Fall Break. Please plan accordingly.
Customer Service: (813) 828-6673
Hours of Operation
Appointments
Monday – Thursday from 8:00 AM – 11:00 AM and 1:00 PM – 4:00 PM;
Fridays from 8:00 AM – 11:00 AM and 1:00 PM – 3:00 PM;
Walk-ins
Monday-Thursday from 8:00 AM – 11:00 AM (served in order of arrival)
and 1:00 PM – 4:00 PM. (Active Duty in Uniform and DoD Employees have priority)
View Hours
8604 HANGAR LOOP DR, BLDG #411 TAMPA, FL 33621
Call for answers to your questions: 813.828.6673
ID Cards
The 6th Force Support Squadron DEERS and ID card section services over 50,000 customers a year. Many customers travel from across the state of Florida from cities such as Naples and Gainesville to receive services at our facility.
Appointments
Monday–Thursday
8:00 AM – 11:00 AM
1:00 PM – 4:00 PM
Friday
8:00 AM – 11: 00 AM
1:00 PM – 3:00 PM
1 APPOINTMENT = 1 CAC/ID CARD ISSUE
Each appointment time covers the creation of one (1) CAC/USID card. If additional CAC/USIDs are needed, you must schedule a separate appointment for each additional card. Due to our high volume of customers, NO EXCEPTIONS will be made.
Appointments are posted 60 days in advance
(eg., September appointments will be made available the 1st business day in July)
Visit the ONLINE APPOINTMENT LOCATOR to make an appointment
Walk-Ins
Monday–Thursday
8:00 AM – 11:00 AM (Served in the order of arrival)
1:00 PM – 4:00 PM (Active Duty in Uniform and DoD Employees have priority)
MEMBERS WILL BE SIGNED IN UPON ARRIVAL TO THE FACILITY. EXPECT LONGER THAN NORMAL WAIT TIMES DUE TO CUSTOMER VOLUME.
For smooth processing, please have all required documents in hand (no pictures on phone are accepted).
Online Card Renewal
Sponsors Can Request Online Card Renewals Online, From Anywhere!
- Cards will be mailed to the cardholder via us mail
- No in-person requirements for most renewals
REQUIREMENTS:
- Sponsor must be a CAC holder and requesting a renewal of a active USID card
- Sponsor and card holder must have email addresses listed in DEERS that they have authorized DOD to use for contact
- Sponsor’s personnel status must extend at least 30 days in the future from the renewal request date
- Cardholder has a photo saved in DEERS taken in the last 12 years
- Cardholder’s mailing address is present in DEERS and in the united states (no PO boxes)
Additional Information & Resources For USID Cards
Initial/Renewal
- Walk-ins are open to Active Duty/GS Civilians/Contractors for CAC initial issue, lost CAC, PIN resets, CAC and dependent ID cards expiring within 30 days, and emergency hardships (medical and mission stoppages).
- 2 Valid forms of Government ID
To ensure you have the necessary documents, please download the
PRE-ARRIVAL CHECKLIST
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Lost CAC
Please provide the following if your ID card is lost, stolen or confiscated.
- Police Report
- Report From an Installation Security Office
- Statement/Document(s) as Provided by the Service/Agency (e.g., Counseling Document)
- Letter or memo from the member’s security manager, Commander, First Sergeant, or the sponsoring TASS Trusted Agent. The letter or memo must be prepared on the activity’s letterhead, dated and signed with a wet signature or digitally signed using a CAC.
Deploying Contractor
Please print the LOA (orders) and bring with you prior to arrival at MPF.
Active Duty Dependent Renewal
- Dependents must be accompanied by their sponsor. If not, a completed DD Form 1172-2 must be either wet signed by the sponsor and notarized or digitally signed (using a CAC) (within the past 90 days) or the dependent must have a current Power of Attorney.
- Two valid forms of government ID for any one over the age of 18.
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Members Turning 65
- Provide your Medicare Part A & B Card (whichever applies)
- Two valid forms of government ID for any one over the age of 18.
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Dependent Child 10-17
- Issuing ID cards for children under the age of 10 will apply to dual military, single families, or child’s physical appearance warrants issue (looks older than 10).
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
Dependent Child 18-20
- 2 Valid forms of Government ID
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Dependent Child 21+
- Unmarried biological, step-children and adopted children are eligible for TRICARE until age 21 (or 23 if: Your child is enrolled in a full course of study at an approved institution of higher learning and you (the sponsor) is still providing more than half of their financial support).
- Eligibility may extend beyond these age limits if he or she is severely disabled.
- At age 21 but not 26, he or she may qualify to purchase TRICARE Young Adult (TYA). “If enrolled in a full course of study at an approved institution of higher learning and your sponsor provides more than 50 percent of your financial support, your eligibility may not begin until age 23 or upon graduation, whichever comes first.”
- Provide a school enrollment letter stating they are full-time AND have their graduation date. Dependents must be accompanied by their sponsor. If not, a completed DD for 1172-2 must be either wet signed by the sponsor and notarized or digitally signed (using a CAC) within the past 90 days or the dependent must have a current Power of Attorney.
- 2 Valid forms of Government ID
- Renewals can be made utilizing the walk-in hours or by making an appointment.
To ensure you have the necessary documents, please download the
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
100% Disabled Veteran Id Card
FORMS REQUIRED:
- DD214
- 2 FORMS OF ID
- VA letter stating you are 100% disabled and have commissary and exchange benefits (has to state this in order to get ID card)
To ensure you have the necessary documents, please download the
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Initial Retirement ID Card
FORMS REQUIRED:
- OLD CAC
- Retirement Orders/DD Form 214
- 2 Forms of ID
To ensure you have the necessary documents, please download the
Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).
DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE
For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!
Enrolling New Spouse In Deers
FORMS REQUIRED:
- Marriage Certificate
- Driver’s License & Social Security Card (SSN) (If your SS card has the maiden name, the spouse will be added under that name)
- Divorce Decree (if the service member was previously married)
QUESTIONS: Please email us with any of your questions/concerns. Due to the volume of customers, please allow 24-48 hours for a Support Representative 6fss.fsmps.deersidcards@us.af.mil
Enrolling New Child In Deers
FORMS REQUIRED:
- Child’s Official Birth Certificate
- Social Security Card for the new child
Email the documents to 6fss.fsmps.deersidcards@us.af.mil
QUESTIONS: Please email us with any of your questions/concerns. Due to the volume of customers, please allow 24-48 hours for a Support Representative 6fss.fsmps.deersidcards@us.af.mil
Enrolling Step Child In Deers
FORMS REQUIRED:
- Marriage Certificate
- Child’s Birth Certificate (if you do not have the certificate yet, please provide proof of live birth from the hospital, i.e., certificate with your child’s footprints.
- Social Security Card (if you do not have the SS Card yet, your dependent will be generated a Temporary Identification Number until we receive the card)
Email the documents to 6fss.fsmps.deersidcards@us.af.mil
QUESTIONS: Please email us with any of your questions/concerns. Due to the volume of customers, please allow 24-48 hours for a Support Representative 6fss.fsmps.deersidcards@us.af.mil
Update To MilConnect
- The following services are available online through MILCONNECT
- Update Your Contact Info
- Update a Family Member’s Contact Info
- Update Your Email Address
- Download Applications
- Activate the PIV Authentication Certificate
- ADD PCC to UPN
20/20/20 Rule
- Must have been married for at least 20 years
- Spouse must have served in the military for at least 20 years
- 20 years of the marriage must overlap 20 years of the spouse’s military service
If a military spouse meets all of these qualifications, they get access to the same benefits as the military member for the rest of their life—as long as they don’t remarry. This means that they receive Tricare, commissary and exchange privileges, and a portion of the spouse’s retirement pay. They may lose these benefits if they marry someone who is not a military member.
REQUIRED DOCUMENTS:
- 2 forms of ID
- DD 214/Statement of Service
- Marriage Certificate
- Statement from former spouse that he/she does not have employer sponsored health insurance and has not remarried (this will also be put in the Remarks section of the DD Form 1172-2 and the applicant MUST INITIAL)
- Once documents are compiled. Customer Support will send all the documents off to the applicable project office. They have up to 60 days to approve/disapprove.
My Spouse Was Deceased In The Past Year. Do I Need To Renew My Military Dependent Id?
Yes, bring the death certificate (in case it is not updated in DEERS). These members can utilize walk-in hours for this service. They will then become their own sponsor.
Do I Have To Get A New IDCard When I Turn 65?
Yes, the soonest you receive your Medicare A or B cards you can renew your ID card to obtain an INDEFINITE card. Renewals can be made utilizing walk-in hours or by making an appointment.
Online Uniformed Services ID Card (USID) Renewal
Sponsors Can Renew Dependent ID Cards Online!
Who Is Eligible For Online USID Card Renewals?
Online USID card renewal is now open to all DS logon registered users (active duty, retired, reserve, and dependent family members of uniformed Service members) that meet the following criteria:
Sponsor Requirements
- Possess a DS logon username and password or possess and able to log on to the IDCO site using an active Common Access Card (CAC)
- The sponsor’s personnel status must extend at least 30 days in the future from the renewal request date.
- Has an authorized email address listed in the Defense Enrollment Eligibility Reporting System (DEERS)
Note: Foreign Affiliates and Foreign National Employees are not currently supported by this pilot. These cardholders must visit RAPIDS sites to renew their USID cards
Card Holder Requirements
- Is requesting renewal of an active USID card
- Has a photo saved in DEERS taken in the last 12 years
- Has been verified by the sponsor on the IDCO website in the last 90 days
- Has an active email address in DEERS that the card recipient has authorized DoD to use for communications (Check your email address authorization under “My Profile” at the IDCO website, under “Email Addresses”)
- Has a mailing address present in DEERS that is in the continental US, Hawaii, or Alaska. Note: USID cards cannot be mailed to Post Office Boxes
Where Do I Request An Online Renewal For A USID Card?
Sponsors must login using their CAC and submit requests via ID Card Office Online clicking the “Family ID Cards” tab from the landing page via https://idco.dmdc.osd.mil/idco/
What Is The Overall Process For Online USID Card Renewals?
How Will I Receive My USID Card?
New cards will be mailed directly to the card recipient’s address on file in DEERS via U.S. mail.
How Do I Activate My USID Card?
Both the sponsor and the card holder will receive an email notifying them that GPO has successfully processed the card. It is then the sponsor’s responsibility to acknowledge the receipt of the card in IDCO. Once the card is activated, the prior card will be terminated and should be returned to the government (see “WHAT DO I DO WITH MY OLD/EXPIRED CARD” below).
What If I Do Not Receive My USID Card In The Mail?
The sponsor can track the status of request at any point via the IDCO website.
If the card recipient does not receive the card within 15 days of notification that it was mailed, please contact the DMDC Support Center at 800.477.8227 and report the card as lost in transit in IDCO.
Individual judgement should be used on reporting a card as lost in transit because it cannot be reversed if the card subsequently arrives. If the card recipient’s mail typically takes longer to arrive it may be advisable to wait extra time before reporting the card as lost in transit.
Once the card is reported as lost in transit:
- A new renewal request can be submitted via IDCO or the card recipient may visit a RAPIDS site for issuance of the card
- The lost USID card will be terminated and cannot be used if subsequently received
- A notification email will be sent to the sponsor and card recipient including the process for returning the card if subsequently received
What Do I Do With My Old/Expired Card?
All ID cards are property of the U.S. Government and shall be returned upon separation, resignation, firing, termination of contract or affiliation with the DoD, or upon any other event in which the individual no longer requires the use of an ID card. The ID card may be returned to your nearest RAPIDS site, which can be found using the ID Card Office Locator, or via U.S. mail to:
DMDC – DSC
Attn: USID Card Returns
2102 E 21st Street N
Wichita, KS 67214
Where Can I Find Additional Support For Online USID Card Renewals?
Additional Information For Online USID Card Renewals Pilot Program Is Available At:
The DoD ID Card Reference Center
For Questions about DoD ID Card and Benefits Policy email: dodhra.mc-alex.dmdc.mbx.dod-id-card-policy@mail.mil
Additional Resources For Online Renewal
Additional ID Locations
ID card holders may also visit these additional DEERS locations in the Tampa/St Pete/Orlando area. It is recommended to call the location first, as some may be appointment only.
ID LOCATION | ADDRESS | PHONE |
---|---|---|
927TH FSS, AF RESERVE, MACDILL AFB | 8126 Hangar Loop Dr | 813.828.3046 |
NOSC TAMPA, MACDILL AFB | 2750 South Shore Ave | 813.828.3086 |
AG HQ FL (Deployable 3)/HQ 53RD IBCT | 2801 Grand Ave • Pinellas Park, FL | 727.568.5319 |
COAST GUARD SECTOR, ST PETERSBURG | 600 8th Ave SE • St Petersburg, FL | 727.824.7557 |
641ST RSG, ST PETERSBURG | 1420 Beach Dr SE • St Petersburg, FL | 727.896.0806 |
ID CARD FAC, 81ST RSC, ORLANDO | 3701 Corrine Dr • Orlando, FL | 407.643.2322 |
NOSC ORLANDO | 9500 Armed Forces Dr, W111 • Orlando, FL | 407.240.5939 |
920TH RQG PATRICK AFB | 1225 Jupiter St •Patrick AFB | 321.494.6983 |
164TH ADA BDE, ORLANDO/HQ 164TH ADA | 8385 Daetwyler Dr • Orlando, FL | 407.650.4303 |
NAVAL SUPPORT ACTIVITY, ORLANDO | 12217 Science Dr • Orlando, FL | 407.380.4313 |
Due to the volume of customers, please allow 24-48 hours for a Customer Support Representative to respond to your inquiry.