ID CARDS

HOURS OF OPERATION:

Monday - Friday

Walk-Ins • 7:30am - 11am
(or until maximum capacity has been reached)

Appointments • 1pm - 3pm


Schedule your appointment online! Visit the:

DEERS ID CARD
APPOINTMENT CENTER

to make your appointment. 


PHONE NUMBERS:

(813) 828-6673
(currently experiencing intermittent issues please use below number if experiencing any issues)

(813) 828-2278

MACDILLAFB.IDS@US.AF.MIL

Please note: MPF will be closed to all customers on the 4th Friday of every month, all Federal Holidays and Family Days.

ALL EXPIRED USID CARDS THAT EXPIRED ON OR AFTER JAN 1, 2020 HAVE BEEN EXTENDED TO THE FOLLOWING DATES:

• FOREIGN AFFILIATES AND THEIR DEPENDENTS: 31 AUG 2021

• DEPENDENTS OF ACTIVE DUTY & RESERVE & NATIONAL GUARD SERVICE MEMBERS & DEPENDENTS: 31 OCT 2021

• RETIREES AND THEIR DEPENDENTS: 31 JAN 2022  

DEERS_RedLight500x500WALKIN

LIVE WAIT TIMES

Walk-in hours for ALL ID Cards is from 7:30am - 11am Monday - Friday. To pre-register and see live wait times visit the link below:

ID SIGN IN QUEUE

To ensure you have the necessary documents, please download the

- PRE-ARRIVAL CHECKLIST -

Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).

- DOWNLOAD THE FULL LIST OF ACCEPTABLE DOCUMENTS HERE-

For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!

100% Disabled American Veteran (DAV): Members must bring proof of IDs, DD Form 214 (if initial issue), and letter from VA/ebenefits stating that they are authorized commissary and exchange privileges.

Dependents not accompanied by Sponsors: must have a DD Form 1172-2 signed by sponsor and notarized within the past 90 days, or a current Power of Attorney, Death Certificate, etc.

DEERS UPDATE - 04 JUNE 2021

Retiree, Dependent, DEERS Updates:

  • In accordance with current ID card policy all expired USIDs that expired on or after Jan 1, 2020 will be extended under the below categories and dates:
    • FOREIGN AFFILIATES & THEIR DEPENDENTS: 31 AUG 21
    • DEPENDENTS OF ACTIVE DUTY & RESERVE NATIONAL GUARD SERVICE MEMBERS & DEPENDENTS: 31 OCT 21
    • RETIREES & THEIR DEPENDENTS: 31 JAN 21
  • TRICARE will accept claims regardless of the expiration date on the card. TRICARE coverage periods are based upon the date of separation in DEERS, which means a lapse in coverage should not occur.
  • The Military Personnel Flight will provide an updated memo for members with expired cards to keep with them, to assist in communicating this policy exception to health care providers, commissary, etc.

- CURRENT EXPIRED ID CARD MEMO -

RENEW YOUR DEPENDENT OR RETIREE ID WITH OUR 2 CONVENIENT KIOSKS!

  1. Inside the BX across from the Food Court
  2. Inside the Welcome Center at the Dale Mabry Gate

The sponsor can submit  DD Form 1172-2 to the DEERS online self-service portal (*MUST USE CAC ENABLED COMPUTER*)

OR

Make sure the sponsor comes with you to pick up the ID Card so they can sign the DD Form 1172-2 in the office.

Bring with you 2 forms of ID, follow the questions on the screen, scan your documents, take a photo and hit submit.

Your request will be sent to the ID Card office on MacDill AFB for renewal. You will be able to pickup your ID card within 14 business days.

Watch the quick tutorial below on how to use the kiosk.

About Us

The 6th Force Support Squadron DEERS and ID card section services over 50,000 customers a year. Many customers travel from across the state of Florida from cities such as Naples and Gainesville to receive services at our facility.

ADDITIONAL SERVICES

ID CARD OFFICE ONLINE - RAPIDS

The following services are available online through MILCONNECT

  • Update Your Contact Info
  • Update a Family Member's Contact Info
  • Update Your Email Address
  • Download Applications
  • Activate the PIV Authentication Certificate
  • ADD PCC to UPN

LOST OR STOLEN CARDS

Please provide the following if your ID card is lost, stolen or confiscated.

  • Police Report
  • Report From an Installation Security Office
  • Statement/Document(s) as Provided by the Service/Agency (e.g., Counseling Document)
  • Letter or memo from the member's security manager, Commander, First Sergeant, or the sponsoring TASS Trusted Agent. The letter or memo must be prepared on the activity's letterhead, dated and signed with a wet signature or digitally signed using a CAC.

ADDITIONAL ID LOCATIONS

ID card holders may also visit these additional DEERS locations in the Tampa/St Pete/Orlando area. It is recommended to call the location first, as some may be appointment only.

927TH FSS, AF RESERVE, MACDILL AFB

8126 Hangar Loop Dr • (813) 828-3046

AG HQ FL (Deployable 3)/HQ 53RD IBCT

2801 Grand Ave • Pinellas Park, FL
(727) 568-5319

641ST RSG, ST PETERSBURG

1420 Beach Dr SE • St Petersburg, FL
(727) 896-0806

NOSC ORLANDO

9500 Armed Forces Dr, W111 • Orlando, FL
(407) 240-5939

164TH ADA BDE, ORLANDO/HQ 164TH ADA

8385 Daetwyler Dr • Orlando, FL
(407) 650-4303

NOSC TAMPA, MACDILL AFB

2750 South Shore Ave • (813) 828-3086

COAST GUARD SECTOR, ST PETERSBURG

600 8th Ave SE • St Petersburg, FL
 (727) 824-7557

ID CARD FAC, 81ST RSC, ORLANDO

3701 Corrine Dr • Orlando, FL
(407) 643-2322

920TH RQG PATRICK AFB

1225 Jupiter St •Patrick AFB
(321) 494-6983

NAVAL SUPPORT ACTIVITY, ORLANDO

12217 Science Dr • Orlando, FL
(407) 380-4313

Due to the volume of customers, please allow 24-48 hours for a Customer Support Representative to respond to your inquiry. 

ID CARDS

  • Address:

    8604 Hangar Loop Dr, BLDG 411, 1st Floor

    MacDill AFB, FL 33621