EFMP Family Support (FS) is provided by two coordinators located at the Military & Family Readiness Center (M&FRC). We provide services to all DoD ID cardholders assigned to the installation or located in the community. Our mission is to enhance the quality of life of EFMP families through non-medical case management, information and referral, community resources, education & outreach, warm hand overs and much more. Our services are appropriate for people of ALL ages and with all levels of need.


EFMP FS Coordinators will assist you in all areas of need! At times, we may need to refer you to your service’s EFMP Family Support Coordinator.


Located in the MacDill Military & Family Readiness Center (M&FRC)

1805 Condor St • Bldg 18

Tampa, FL 33621

PHONE: (813) 828-0122 or 0136

DSN: 968-0122

Join our email distro list and/or request assistance:




EFMP-Family Support coordinators provide information and referral services to all DoD ID cardholders assigned to the installation or located in the community. Our mission is to enhance the quality of life for EFMP families by connecting them with the appropriate services, helping guide them on the path to empowerment.

What is information & referral?

  • Helping families to effectively access local resources, services and programs. Assisting families to determine which community resources meet their individual family needs.
  • Assisting families to ensure they have connected with support services and checking the effectiveness of those resources.
  • Helping families work with TRICARE and access the extended care health option when appropriate.

Military One Source provides additional EFMP Resources through EFMP & Me.


Being a military family can be stressful and having a dependent with special medical and/or educational needs can add to that stress. It can also be difficult when there’s a new diagnosis, a PCS, a new school, or any other life change – to figure out what the “next step” is. The good news is you don’t have to struggle figuring it out on your own. EFMP FS Coordinators provide non-medical case management (meaning we can’t recommend, coordinate or refer you to medical services) so that families are aware of programs and services that will make their life just a bit easier.

We usually help families by providing information, referrals, warm-handovers to agencies and direct connection with agencies:

  • Financial counseling and/or Special Needs Grants information
  • Special education resources, trainings, connections with School Liaison Office and/or local school districts
  • Finding support groups, scholarships, and/or local agencies for specific disabilities
  • Information for transitions related to children with disabilities entering adulthood and/or separation/retirement as related to EFMP
  • Support for EFMP families experiencing a deployment
  • Much more!

To ensure we help families accurately, we will conduct a Family Needs Assessment. We may also need to create a Family Service Plan to help families stay organized and so that all follow up help is efficient. Appointments can be in person or virtual. More information on this here: DD 3054 Explained

If you need MEDICAL Case Management, see the information here: Medical Case Management and discuss with your PCM.

If you’re a deployed family, reach out to us! Find additional support information here: Deployed Family Support


EFMP FS Coordinators host monthly trainings and events based on trends we observe. We host these events in the local communities to ensure families are meeting other families and building natural support systems. We plan events for kids, teens and adults to ensure we’re including everyone!

Past & planned events are Aquarium/Zoo visits, “Lost Pearl” pirate cruises, therapeutic horse camps, animal adventures at Busch Gardens, family dances with DJ & resource fairs, paint nights, movie days, Straz theater shows and more!

Past & planned workshops and trainings are on special education, EFMP orientation, special education grants or scholarships, legal resources, special needs trusts, Military OneSource, case management, Tricare and Tricare ECHO, Respite Care, financial management and more!

Don’t want to miss out? Join our email distro list by emailing and join our FB Group.