Retiree Corner

Additional Information & Resources For Retiree ID Cards

Contact the ID Card Office at 813.828.6673 to get answers to your questions.

Walk-in Procedures

ID Card Office Walk-in Hours
Monday–Thursday
8:00 AM – 11:00 AM (Served in order of arrival)
1:00 PM – 4:00 PM (Active Duty & DoD have priority)

MEMBERS WILL BE SIGNED IN UPON ARRIVAL TO THE FACILITY. NO SIGN-IN QUEUE WILL BE AVAILABLE PRIOR TO ENTERING THE FACILITY AT THIS TIME.

To ensure smooth processing please make sure you have all required documents in hand (no pictures on phone are accepted).

ID Card Appointments

Monday-Thursday: 8:00 AM–11:00 AM, 1:00 PM–4:00 PM
Friday 8:00 AM–11:00 AM, 1:00 PM–3:00 PM

1 Appointment = 1 USID Card Issue

Each appointment slot covers the creation time of one (1) CAC/USID card. If additional cards are needed, you must schedule a separate appointment for each additional card. Due to our high volume of customers, No Exceptions will be made.

Appointment Locator Link

Necessary Documents

To ensure you have the necessary documents, please download the

– Pre-arrival Checklist –

Members must bring 2 Unexpired Forms of Identification (At least 1 must have a photo: Drivers License, Passport, Military ID) Another form of ID can be: Birth Certificate, Social Security Card, Voter’s Registration Card, etc.).

– Download The Full List Of Acceptable Documents Here –

For any DEERS record updates: Members must bring hard copy supporting documentation (such as: divorce decree, marriage license, Medicare Plan B card, college enrollment form (showing student is a full time student), etc.) ** if previous marriage was never terminated a Divorce decree/Death Certificate must be provided before we can update new marriage!

100% Disabled American Veteran (DAV): Members must bring proof of IDs, DD Form 214 (if initial issue), and letter from VA/ebenefits stating that they are authorized commissary and exchange privileges.

Dependents not accompanied by Sponsors: must have a DD Form 1172-2 signed by sponsor and notarized within the past 90 days, or a current Power of Attorney, Death Certificate, etc.

Lost Or Stolen Cards

Please provide the following if your ID card is lost, stolen or confiscated.

  • Police Report
  • Report From an Installation Security Office
  • Statement/Document(s) as Provided by the Service/Agency (e.g., Counseling Document)
  • Letter or memo from the member’s security manager, Commander, First Sergeant, or the sponsoring TASS Trusted Agent. The letter or memo must be prepared on the activity’s letterhead, dated and signed with a wet signature or digitally signed using a CAC.

RAO Volunteers Needed

Attention Retirees— We need you!

The MacDill AFB Retiree Activities Office (RAO) is seeking volunteers to help as RAO Counselors and Income Tax Preparers.

The RAO supports fellow retirees and their families. You can make a direct impact by volunteering your knowledge and time to assist with Survivors benefits, Social Security Benefits, medical related assistance, retirement pay and more!

Call 813.828.0155 or email: 6fss.fsfr.6@us.af.mil for more information.

View flier (PDF)

Voting Assistance

Installation Voting Assistance Office

The Installation Voting Assistance Office provides federal voting information and assistance to the Total Force.

For more information, call 813.828.VOTE or email: macdill.voting@us.af.mil or visit FVAP.gov or afpc.af.mil/Airman-and-Family/Voting/